Terms & Conditions

Last updated: 2025

Welcome to Maxgen. These Terms & Conditions (“Terms”) govern the use of our services and website. By engaging with Maxgen, you agree to the following:

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1. Services Provided

✅ Maxgen connects Zimbabwean service businesses with real client enquiries (calls & WhatsApps).

✅ Every enquiry is exclusive to your business and never shared with competitors.

✅ Services are provided as agreed during your free trial and selected package.

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2. Free Trial

  • All new partners are entitled to a 14-day free trial.

  • The trial carries no obligation — you may cancel at any time before choosing a package.

  • Results experienced during the trial are indicative; volume may vary depending on industry demand.

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3. Packages & Pricing

  • Packages are based on enquiry volume (e.g., 100, 200, 300+ per month).

  • Fees are flat-rate, agreed before service activation.

  • All invoices are issued in USD and are VAT-compliant (input tax reclaimable).

  • Payment terms are as agreed in your package confirmation.

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4. Partner Responsibilities

To ensure success:

  • You (the partner) must have someone available to answer and respond to client enquiries.

  • You are responsible for delivering your own services to clients gained via Maxgen leads.

  • Maxgen is not liable for your business performance, sales process, or customer management.

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5. Cancellation & Termination

  • You may cancel at any time by notifying us in writing/WhatsApp/email.

  • No lock-in contracts apply beyond your chosen package.

  • Maxgen reserves the right to suspend or terminate accounts that misuse services or fail to pay fees.

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6. Limitation of Liability

  • Maxgen guarantees exclusive client enquiries delivered as agreed.

  • Maxgen does not guarantee signed contracts, revenue amounts, or business outcomes — success depends on your sales process and capacity.

  • To the maximum extent permitted by law, Maxgen is not liable for indirect, incidental, or consequential damages.

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7. Privacy & Data

  • Partner and client information is handled confidentially and securely.

  • Data is used solely for the purpose of delivering services and will never be sold to third parties.

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8. Updates to Terms

These Terms may be updated from time to time to reflect improvements to our services or changes in regulation. The latest version will always be available on our website.

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9. Governing Law

These Terms are governed by the laws of Zimbabwe. Any disputes will be subject to Zimbabwean jurisdiction.

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📌 Questions?

For queries regarding these Terms, contact us